Our therapists
The hands behind your hour of calm
Licensed massage therapists and estheticians, each with their own specialty. When you book online, you choose exactly who you’d like, and they’ll remember your preferences next time.
Yvonne Baptiste
Spa Director & Lead Massage Therapist, LMT
Yvonne has practiced massage for twenty years, from Miami Beach hotel spas to opening Balm, and created our Botanical Ritual. Her Swedish massage is slow, flowing and famously hard to stay awake through.
Marcus Bell
Senior Massage Therapist, LMT · Deep tissue & hot stone
A former athletic trainer, Marcus specializes in deep tissue, sports and hot stone massage. He works with firm, steady pressure and checks in often, so deep never turns painful.
Lucía Ortega
Massage Therapist, LMT · Prenatal & lymphatic
Lucía is certified in prenatal massage and manual lymphatic drainage. Expecting guests, and anyone recovering from travel, swelling or surgery, ask for her by name.
Omar Haddad
Massage Therapist & Reflexologist, LMT
Omar blends deep tissue with reflexology and stretching. Runners, golfers and anyone who spends the day on their feet leave his room noticeably lighter.
Claire Donovan
Lead Esthetician, Licensed Facial Specialist
Claire has spent eleven years treating skin in the Florida sun. She is our go-to for breakouts, pigmentation and sensitive skin, and will send you home with a simple routine, not a shopping list.
Nia Thompson
Licensed Esthetician & Body Treatment Specialist
Nia runs our scrubs and wraps and gives a wonderfully calm facial. Ask her about the Aloe Sun-Relief Wrap after a long day at the beach.
Always learning
Training you can trust
State licensed
Our massage therapists are licensed by the Florida Board of Massage Therapy, and our estheticians by the Florida Board of Cosmetology.
Always training
Every therapist completes continuing education each year, from prenatal and lymphatic certification to advanced skin care.
First aid & CPR
The whole team renews first aid and CPR certification every two years.
We’re hiring
Join the Balm team
We’re looking for a Florida-licensed massage therapist and a licensed esthetician. Hourly pay plus commission and gratuity, paid continuing education, no more than five treatments a day and real breaks between guests.
Your hour of quiet is waiting
See live availability for every therapist and book the time that suits you, seven days a week, until 8 pm.